Village Family Lawyers Website Privacy Policy

Effective Date: 01 January 2025
Policy Version: 1.0

Village Family Lawyers
Unit 1 / 24A Ranelagh Drive
Mount Eliza VIC 3930
1300 413 997
admin@villagefamilylawyers.com.au

This document governs the privacy policy of our website www.villagefamilylawyers.com.au. Our privacy policy tells you what personally identifiable information (PII) and non-personal information (NPI) we may collect from you, how we collect it, how we protect it, how we may share it, how you can access and change it, and how you can limit our sharing of it. Our privacy policy also explains certain legal rights that you have with respect to your PII. Any capitalized terms not defined herein will have the same meaning as where they are defined elsewhere on our website.

Definitions

“Nonpersonal Information” (NPI) is information that is in no way personally identifiable. Some NPI is obtained automatically when you access our website with a web browser. “Personally Identifiable Information” (PII) is information that is personally identifiable to you and obtained for us to provide you with a product or service. PII may include information such as your name, email address, physical address, phone number, credit card information, and other information you provide to us.

Topics Covered in Our Privacy Policy

• Information We Collect
• Our Use of Cookies
• How Your Information Is Used
• Retaining and Destroying Your PII
• Updating, Requesting, and Deleting Your PII
• Filing a Complaint With Authorities
• Revoking Your Consent and Opting Out of Sharing Your Information
• Objecting to Processing Your PII
• Protecting the Privacy Rights of Third Parties
• Do Not Track Settings
• Links to Other Websites
• Protecting Children’s Privacy
• Our Email Policy
• Our Security Policy
• Use of Your Credit Card
• International Data Transfers
• Changes to Our Privacy Policy

Information We Collect

Generally, you control the amount and type of information that you provide to us when using our website. We require that you provide us with certain information so that we can provide you with services and products. If you do not provide us with enough information, we may not be able to process your request. We collect your PII in the following ways:

Automatic Information

We automatically receive information from your web browser or mobile device. This includes the name of the website from which you entered our website, the name of the website you’ll visit when you leave our website, your IP address, your internet service provider’s name, your web browser type, your device type, and your computer operating system. We use this information to analyze trends among our users to help improve our website.

When Entering and Using Our Website

When you enter and use our website and agree to accept cookies, some of these cookies may contain your PII.

At User and Member Registration

When you register as a user or member, we collect your name, email address, and other required information.

When Buying Products or Services

If you purchase products or services from us, we collect your name, email address, physical address, credit card information, phone number, and other required information.

Online Forms

Our website may use online forms. The information you enter into these forms may contain PII.

Mobile Application

If you use our mobile application, you may have to provide PII to use its features.

Our Use of Cookies

Our website uses cookies to enhance user experience. Cookies are small text files downloaded to your computer or mobile device when you access certain websites. Cookies may contain text identifying your computer or mobile device. By agreeing to accept our use of cookies, you are giving us permission to place some or all of the cookies described below on your device.

Types of Cookies

• Strictly Necessary Cookies: Essential for proper website functionality.
• Performance Cookies: Collect data about website usage.
• Functional Cookies: Remember user preferences.
• Advertising or Targeting Cookies: Serve ads tailored to user interests.
• Session Cookies: Expire after a browser session.
• Persistent Cookies: Remain on a device until manually deleted.

How Your Information Is Used

We use the information we receive from you to:

• Provide our products and services.
• Personalize and customize website content.
• Improve our website.
• Resolve issues and disputes.
• Contact you with updates and marketing communications.

Sharing Information With Third Parties

We do not sell, rent, or otherwise provide your PII to third parties for marketing purposes. We may provide your PII to trusted third-party service providers for business purposes, such as payment processors, web analytics providers, and email service providers.

Retaining and Destroying Your PII

We retain collected information only as long as necessary for legal, business, or tax purposes. When no longer needed, information is destroyed securely.

Updating, Requesting, and Deleting Your PII

You can update your PII using services found on our website or by contacting us at admin@villagefamilylawyers.com.au.

Filing a Complaint With Authorities

You have the right to file a complaint with supervisory authorities if your PII is not processed in compliance with privacy laws.

Protecting Children’s Privacy

We do not knowingly collect PII from children under 13. If you believe a child is using our website, please contact us.

Changes to Our Privacy Policy

We reserve the right to change this privacy policy at any time. Changes will be posted on this page, and your continued use of our website constitutes acceptance of such changes.

Questions About Our Privacy Policy

If you have any questions, please contact us at admin@villagefamilylawyers.com.au.